Cookie popup

Multiple countries have introduced regulations on how companies collect and share their customer's data. This requires some website in some regions to get permission from their users in order to use cookies.  

Shopify has a feature to limit tracking until permission is granted, it's called the consent tracking API.  The cookies popup introduced in version 2.0 uses the Shopify consent tracking API to get permission from users using a cookies popup.  The cookies popup uses some features from the theme and some features from Shopify, so there are settings in both the theme and the store admin area that will affect this feature.  


Enable Cookies Popup

For the cookies popup to work, you will need to enable the privacy settings for your online store.

  • From your left-hand sidebar in the backend of Shopify, choose "Online store" > "Preferences"
  • Scroll down to the "Customer privacy" heading
  • Enable both checkboxes for GDPR and CCPA

The second step is to enable the actual cookie popup so customers can accept it.

  • From your left-hand sidebar in the backend of Shopify, choose "Online store"
  • Choose your theme and click "Customize"
  • In the left-hand sidebar, scroll to the bottom of your settings and choose "Popup"
  • Click "Add content" and choose "Cookie consent"

That's it! Your cookie popup is configured.


Change header, text, and button content

  • From your left-hand sidebar in the backend of Shopify, choose "Online store"
  • Choose your theme and click "Actions"
  • From the new drop-down, choose "Edit languages"
  • In the top search bar "Search translations", enter "cookies"
  • You should see the information for:
    • Title
    • Cookies link
    • Text HTML
    • Access
  • Modify the content you'd like and don't forget to save!

Where does the cookies link go?

The cookies link automatically sends your customers to your privacy policy page. This page can be found under the "Legal" section in the backend of your Shopify settings.

  • From your left-hand sidebar in the backend of Shopify, choose "Settings"
  • Click "Legal"

Please note: This banner does not mean your company automatically complies with GDPR or any privacy regulation. It is important to consult your lawyer to ensure you have all the correct documents and text on your website. 

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